Nuvei Public Sector | For utility billing software providers

Your platform already moves the money. Start earning on it.

Embedded payment processing for utility billing software

Utility bills are the most predictable, highest-frequency transaction in local government. Embed Nuvei, and you can earn a share of that volume for every active utility client you bring, while those clients get faster posting, cleaner reconciliation, and the payment options citizens already expect.

35+years in government payments
3,500+agencies and municipalities served
350+government integration partners
99.99%uptime
One modular API
No implementation fees
No platform fees
No monthly minimums*

More value from every utility payment

A stronger payment business for your platform, your municipal clients and their citizens.

Earn recurring revenue

Participate in the payment volume your platform already helps power.

Simplify reconciliation

Connect payment activity with billing and municipal accounting workflows.

Meet citizen expectations

Deliver the payment options citizens already expect.

The utility bottleneck

Recurring payments
shouldn’t mean recurring friction

Utility billing generates more payment volume than anything else you support, and it is the hardest to reconcile

Water, sewer, electric, gas, and solid waste generate a recurring monthly bill for nearly every household and business in a jurisdiction. That volume is exactly what makes your platform valuable to a municipality. It is also what turns a mediocre integration into a permanent support ticket.

Two people using a tablet and phone in a city setting

Deep integration without reconciliation gaps

Transactions need to flow back to the billing system and, where applicable, the municipal ERP in real time or near real time. When they don't, your customers inherit duplicate entry, exception handling, delayed posting, and reconciliation work that lands on city finance and utility staff. The complaints land on you.

Batch-based processing is where accuracy quietly erodes, through reconciliation delays, duplicate and inaccurate transactions, and limited fraud controls.

Managing service-fee compliance across jurisdictions

Fee rules, disclosure requirements, eligible tender types, and allowable amounts vary by state and by municipality. You need configurable fee logic that flexes with each customer without creating compliance exposure or forcing municipalities to absorb rising processing costs from an already-constrained utility fund.

Recent municipal fee changes make this an active operational issue, not a theoretical one.

Automated municipal reconciliation, not another silo

Clerks and finance teams need every transaction, fee, refund, and settlement matched to the correct utility account and accounting record. When the processor operates separately from the billing and ERP environment, someone spends the first hours of every morning resolving exceptions and manually matching records.

That person is your customer.

And citizens keep raising the bar

They expect AutoPay, Text-to-Pay, and digital wallets to provide the same experience every other biller in their life already provides. If your platform can't deliver it, the city hears about it, and your next renewal conversation starts on the back foot.

The Nuvei solution

Infrastructure built for utility billing, and for your P&L

Connect recurring revenue, citizen convenience and municipal operations through one modular integration.

Turn your existing payment volume into a new revenue stream

Your platform already sits at the center of the municipal utility billing relationship. Every month, citizens pay water, electric, gas, sanitation, stormwater, and other recurring utility bills through workflows your software helps power.

With Nuvei, you participate in the economics of that payment volume through an ongoing revenue-share model.*

Instead of supporting payments as another cost of doing business, you turn the payment activity already flowing through your platform into recurring revenue, without becoming a payment processor or building the infrastructure yourself.

You already own the software relationship. Now monetize the payment relationship too.

Recurring revenue
01Utility billing platform
02Nuvei payments
03Partner revenue
Proof, from a utility ISV

From integration to growth

Black Mountain Software's batch-based processing was causing reconciliation delays, duplicate and inaccurate transactions, and limited fraud control. After moving to a real-time, API-driven integration with Nuvei that synchronized with utility billing systems, BMS Pay scaled from a standing start.

0 → 90
utility clients in 13 months
$25M
in payments from those clients
67%
onboarding growth within that period
22%
average end-user participation
“Nuvei has been instrumental in accelerating our time to market for BMS Pay. The Nuvei team's support allows us to be aggressive in our rollout strategy and stand up utility clients fast.”Mike Fabrizio, Co-CEO, Black Mountain Software

You don't need to find new volume. You need to monetize the volume you already move.

Book a 15-minute revenue alignment session
RFP advantage

Go into your next RFP prepared

Municipal utility RFPs are where good software loses to prepared software. Evaluators ask the same things every time.

Most bidders answer those with a plan. You answer them with an integration that already exists.
Municipal requirements, answered
What municipalities ask
What Nuvei brings
How is cardholder data secured, and are you PCI compliant?

PCI compliance and advanced fraud prevention

How are service fees disclosed and applied under our state's rules?

Configurable service-fee logic

How are funds settled and reconciled to our general ledger?

Next-business-day funding

What is your uptime commitment?

99.99% portal uptime

What payment support is available when a transaction fails outside normal business hours?

24/7/365 support

With you through go-live and beyond

What comes with the integration

Payments expertise, technical support and resources to help your team launch and grow.

Colleagues discussing their work around a table

A dedicated payments specialist

Engaged from discovery through go-live, and fluent in your product and your customers' workflows.

24/7/365 support

Customer and technical support, with Nuvei handling second-level payment issues, so your team stays first-line.

Co-marketing and enablement

Co-branded go-to-market resources, campaign support, and sales enablement for your team.

Implementation support

Specialized technical integration experts plus risk and compliance resources through deployment.

Frequently asked questions

Your utility payment questions, answered

Explore the revenue model, payment options and support behind your integration.

How does the revenue-share model work?

You earn an ongoing share of the utility payment volume already flowing through your platform.* Nuvei handles the processing, so you don't become a payment processor or build any infrastructure.

Revenue grows with every active utility client you bring onto Nuvei.

Which citizen payment options can we offer?

AutoPay, Text-to-Pay, digital wallets, cards, ACH, partial payments, eBilling, reminders, assisted IVR, and card-present POS, all native inside your platform. Every option is multilingual by default and mobile-first by design.

How are service fees configured and payments reconciled?

Configurable workflows split the base amount from the service fee and route each to the right account, following each jurisdiction's fee and disclosure rules. Transaction, refund, and settlement data flows back to the billing system and municipal ERP, matched to the right utility record.

What public-sector experience supports our RFP?

Nuvei brings 35+ years in the public sector, 3,500+ agencies and municipalities served across 35+ states, and 350+ integration partners: a reference base and compliance posture you can name in your response.

Can the payment experience stay under our brand?

Yes. White-label gateway and portal options keep the journey yours end-to-end. You own the interface, the relationship, and the renewal.

*Commercial terms, including fees, minimums, and revenue-share structure, are subject to partner agreement and customer configuration.

Fifteen minutes. Two answers.

Explore your revenue opportunity and what it takes to integrate.