Nuvei Public Sector | For utility billing software providers

Your platform already moves the money. Start earning on it.

Embedded payment processing for utility billing software

Utility bills are the most predictable, highest-frequency transaction in local government. Embed Nuvei, and you can earn a share of that volume for every active utility client you bring, while those clients get faster posting, cleaner reconciliation, and the payment options citizens already expect.

One modular API. No implementation fees. No platform fees. No monthly minimums.*

35+years in government payments
3,500+agencies and municipalities served
350+government integration partners
99.99%uptime

More value from every utility payment

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Earn recurring revenue

Participate in the payment volume your platform already helps power.

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Simplify reconciliation

Connect payment activity with billing and municipal accounting workflows.

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Meet citizen expectations

Deliver the payment options citizens already expect.

The utility bottleneck

Utility billing generates more payment volume than anything else you support, and it is the hardest to reconcile

Water, sewer, electric, gas, and solid waste generate a recurring monthly bill for nearly every household and business in a jurisdiction. That volume is exactly what makes your platform valuable to a municipality. It is also what turns a mediocre integration into a permanent support ticket.

Deep integration without reconciliation gaps

Transactions need to flow back to the billing system and, where applicable, the municipal ERP in real time or near real time. When they don't, your customers inherit duplicate entry, exception handling, delayed posting, and reconciliation work that lands on city finance and utility staff. The complaints land on you.

Batch-based processing is where accuracy quietly erodes, through reconciliation delays, duplicate and inaccurate transactions, and limited fraud controls.

Managing service-fee compliance across jurisdictions

Fee rules, disclosure requirements, eligible tender types, and allowable amounts vary by state and by municipality. You need configurable fee logic that flexes with each customer without creating compliance exposure or forcing municipalities to absorb rising processing costs from an already-constrained utility fund.

Recent municipal fee changes make this an active operational issue, not a theoretical one.

Automated municipal reconciliation, not another silo

Clerks and finance teams need every transaction, fee, refund, and settlement matched to the correct utility account and accounting record. When the processor operates separately from the billing and ERP environment, someone spends the first hours of every morning resolving exceptions and manually matching records.

That person is your customer.

And citizens keep raising the bar

They expect AutoPay, Text-to-Pay, and digital wallets to provide the same experience every other biller in their life already provides. If your platform can't deliver it, the city hears about it, and your next renewal conversation starts on the back foot.

The Nuvei solution

Infrastructure built for utility billing, and for your P&L

Turn your existing payment volume into a new revenue stream

Your platform already sits at the center of the municipal utility billing relationship. Every month, citizens pay water, electric, gas, sanitation, stormwater, and other recurring utility bills through workflows your software helps power.

With Nuvei, you participate in the economics of that payment volume through an ongoing revenue-share model.*

Instead of supporting payments as another cost of doing business, you turn the payment activity already flowing through your platform into recurring revenue, without becoming a payment processor or building the infrastructure yourself.

You already own the software relationship. Now monetize the payment relationship too.

Recurring revenue
01Utility billing platform
02Nuvei payments
03Partner revenue
Illustrative model
Proof, from a utility ISV

Black Mountain Software's batch-based processing was causing reconciliation delays, duplicate and inaccurate transactions, and limited fraud control. After moving to a real-time, API-driven integration with Nuvei that synchronized with utility billing systems, BMS Pay scaled from a standing start.

0 → 90
utility clients in 13 months
$25M
in payments from those clients
67%
onboarding growth within that period
22%
average end-user participation
“Nuvei has been instrumental in accelerating our time to market for BMS Pay. The Nuvei team's support allows us to be aggressive in our rollout strategy and stand up utility clients fast.” Mike Fabrizio, Co-CEO, Black Mountain Software

*Commercial terms and revenue-share structure are subject to partner agreement and customer configuration.

You don't need to find new volume. You need to monetize the volume you already move.

Book a 15-minute revenue alignment session
RFP advantage

Go into your next RFP prepared

Municipal utility RFPs are where good software loses to prepared software. Evaluators ask the same things every time.

Most bidders answer those with a plan. You answer them with an integration that already exists.
Municipal requirements, answered
What municipalities askWhat Nuvei brings
How is cardholder data secured?PCI compliance and advanced fraud prevention
Are you PCI compliant?PCI compliance and advanced fraud prevention
How are service fees disclosed and applied under our state's rules?Configurable service-fee logic
How are funds settled and reconciled to our general ledger?Next-business-day funding

Nuvei connects payment activity to the billing system and municipal ERP.

What is your uptime commitment?99.99% portal uptime
What payment support is available when a transaction fails outside normal business hours?24/7/365 support
Frequently asked questions

Your utility payment questions, answered

How does the revenue-share model work?

Your platform already sits at the center of the municipal utility billing relationship. Every month, citizens pay water, electric, gas, sanitation, stormwater, and other recurring utility bills through workflows your software helps power.

With Nuvei, you participate in the economics of that payment volume through an ongoing revenue-share model.*

Instead of supporting payments as another cost of doing business, you turn the payment activity already flowing through your platform into recurring revenue, without becoming a payment processor or building the infrastructure yourself.

You already own the software relationship. Now monetize the payment relationship too.

Which citizen payment options can we offer?

Give citizens the full modern set, natively inside your platform. Multilingual by default, mobile-first by design. Nuvei builds payments into the experience that citizens already expect, and adoption converts that capability into revenue.

AutoPay and recurring billing Text-to-Pay via SMS Digital wallets Bankcards ACH and bank transfer Partial amounts eBilling and paperless invoicing Automated reminders and past-due alerts Secure assisted IVR Card-present and POS
How are service fees configured and payments reconciled?

Nuvei connects payment activity to the billing system and municipal ERP. Configurable workflows separate the base amount from the service fee, route each to the designated account, and structure transaction, refund, and settlement data so it matches back to the right utility record.

Fee logic is configurable to jurisdiction-specific rules and disclosure requirements without custom development on your side. The goal is straightforward: give finance teams built-in reconciliation and reporting, instead of a morning spent chasing exceptions.

What public-sector experience supports our RFP?

Behind it sits a partner with 35+ years in the public sector, 3,500+ agencies and municipalities served across 35+ states, and 350+ integration partners. That is a reference base and a compliance posture you can name in the response.

Can the payment experience stay under our brand?

You can also keep the entire experience under your brand. White-label gateway and portal options mean the journey stays yours end-to-end. You own the interface, the relationship, and the renewal.

What comes with the integration

A dedicated payments specialist

Engaged from discovery through go-live, and fluent in your product and your customers' workflows.

24/7/365 support

Customer and technical support, with Nuvei handling second-level payment issues, so your team stays first-line.

Co-marketing and enablement

Co-branded go-to-market resources, campaign support, and sales enablement for your team.

Implementation support

Specialized technical integration experts plus risk and compliance resources through deployment.

Next step

Fifteen minutes
Two answers

Explore your revenue opportunity and what it takes to integrate.