Travel & mobility
Video
October 6, 2025

The last mile of conversion: How seamless payments drive revenue from high-intent travelers

Where travel bookings are won or lost

Travelers are ready to buy. But every declined transaction, missing payment option, or moment of friction during booking risks losing them to competitors. With airline revenues projected to reach $693 billion this year, the stakes are high.

Our new report in collaboration with Edgar Dunn & Company brings together survey data from over 1,000 travelers across five key markets and perspectives from leading airlines and OTAs. The findings reveal how convenience and flexibility in payments determine whether intent turns into revenue or an abandoned booking.

Access the full report to explore:

  • How traveler expectations for speed, convenience, and choice directly impact conversion.
  • The scale of revenue lost to false declines—and strategies to capture high-intent customers.
  • Regional payment preferences that should shape global checkout design.
  • Why multi-currency pricing, split payments, and local alternatives are becoming critical to loyalty.
  • Expert insights from industry leaders on how airlines and OTAs are reshaping their payment strategies.

Get it now:

Further insights

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