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Customer Service & Technical Support
United States1 877-772-3346Canada1 866-687-3722Latin America+57 601 916 1523Digital Payments Gateway Support
United States & Canada1-855-264-1775Latin America+52 800 877 0427Rest of the world+44 20 3051 3031 ext. 1Hours of operation
Customer Service8:00 am – 8:00 pm EST | Monday to FridayTechnical SupportAvailable 24/7 | Monday to SundayDigital Payments Gateway Support8:00 am – 7:00 pm EST | Monday to Friday
Additional information
If you have any concerns pertaining to the Code of Conduct for the Credit and Debit Card Industry, click here.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Nuvei US LLC, #1760584 at 1100 North Eutaw Street, Suite 611, Baltimore, MD 21201 or at 1-888-784-0136.
If your issue is unresolved by Nuvei US LLC (877-772-3346), please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: click here.
Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807. If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call (907) 465-2521.