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Building a better way to reconnect people with nature
There’s an old saying about camping. They say, “it exists because therapy is expensive.” Whether you agree or not, for many, enjoying the beauty and tranquillity of the great outdoors is what camping is all about. It’s also why Campspace was founded.
Their mission: help people reconnect outside, by bringing them, and their loved ones, to unique outdoor spots across Europe, hosted by people sharing their own land.
From private camping spots and campervan pitches to cabins, glamping experiences, and nature-based accommodation, the Campspace marketplace already offers 13,000 outdoor spaces across 30+ European countries - with big ambitions to keep growing.
As they scaled, Campspace was looking for a new payment infrastructure capable of supporting a marketplace model, where funds must be collected from guests and distributed accurately and efficiently to hosts.
The challenge
Marketplace businesses like Campspace face many unique payment challenges.
Unlike traditional ecommerce businesses, Campspace must manage payments between multiple parties while maintaining compliance requirements for host onboarding and verification. As the platform expanded, it needed a solution that could support a range of capabilities:
- Reliable split payouts between Campspace and hosts
- Host onboarding and KYC processes
- Competitive commercial terms
- A scalable technical foundation
- A highly responsive support team during implementation and beyond
Finding a provider capable of delivering all these requirements, while supporting a growing marketplace business, was critical.
The solution
After evaluating several vendor options, Campspace selected Nuvei for Platforms as its marketplace payments partner.
Alongside the flexibility of the solution, the strength of the technical offering, and competitive pricing, Nuvei’s personal approach helped shape the decision. Throughout onboarding, Campspace had direct access to a knowledgeable, readily available team, with responsive communication and hands-on guidance.
Nuvei for Platforms provided:
- Split payout capabilities tailored to conditional marketplace needs of platform or seller
- Competitive transaction pricing
- Dedicated technical guidance throughout implementation
- Responsive communication and ongoing omnichannel support via a dedicated messaging channel, email and recurring face-to-face check-ins.
- A scalable payments infrastructure designed for platform businesses
The split payout functionality proved particularly valuable, enabling Campspace to streamline the movement of funds between guests, hosts, and the platform itself.
The implementation process was completed smoothly, supported by close collaboration between both teams and a knowledgeable point of contact who helped guide the project from planning through go-live.
The results
Today, Campspace benefits from a marketplace payment solution that supports its day-to-day operations while helping prepare the business for future growth.
With Nuvei for Platforms, Campspace can now:
- Manage marketplace payments more efficiently
- Distribute funds through automated split payouts
- Rely on ongoing technical expertise, support and account management
- Pay hosts their share automatically and reliably.
- Scale payment operations with confidence
The relationship has continued beyond implementation, with Campspace highlighting the responsiveness, availability, and technical expertise of the Nuvei team as important contributors to the project's success.
“Payments sit right between our guests and our hosts, so we needed a partner we could rely on. The implementation went particularly smoothly, thanks in large part to a very knowledgeable point of contact, and that availability has stayed the same since go-live.
By automating payments and reducing manual work for our team, Nuvei is helping us build the foundation to support our ambitious growth plans.”
Hugo van Donselaar - Co-Founder and CEO, Campspace
Looking ahead
As Campspace continues to expand its marketplace and connect more travellers with unique outdoor experiences, having a flexible and scalable payment infrastructure will remain essential.
Through its partnership with Nuvei, Campspace has established a strong foundation for marketplace payments., Many Campspace hosts are private individuals sharing their own land, and for them identity verification is a new and sometimes demanding step. Both teams are working together to make host onboarding and verification as simple and personal as possible.
About Campspace
Campspace is an outdoor accommodation marketplace that connects campers with unique camping and glamping spots for tents and campervans, hosted on private land across Europe. The platform helps people reconnect outside while creating new income for hosts.
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