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August 31, 2026

Koi Services scales payment orchestration with Nuvei

About Koi Services

Koi Services is a payment orchestration and Fintech-as-a-Service company providing alternative payment methods, payment products, development services and platform services that enable payment processing.

With a highly customized approach, Koi builds solutions that need to integrate with a wide range of technologies and payment environments.

The challenge

Customization is central to Koi Services’ business.

Because its team builds and integrates with a wide range of payment technologies, Koi needs access to flexible APIs, specialized expertise and responsive support when new customer requirements arise.

Koi also wanted to take its services beyond the U.S., making global reach an important consideration when choosing a payment partner.

The solution

Koi chose Nuvei for its integration expertise, B2B support and API capabilities.

Nuvei’s teams work with Koi to understand customer processing requirements, help develop solutions and provide quick responses when new needs arise.

The partnership also gives Koi access to the global capabilities it needs to expand its services across borders and support customers in more markets.

Together, Koi and Nuvei can:

  • Support highly customized payment solutions
  • Integrate with a wide range of payment technologies
  • Access dedicated integration and B2B expertise
  • Use APIs to support different customer requirements
  • Respond quickly when new payment needs arise
  • Extend Koi’s services beyond the U.S.
  • Partner perspective
The people and the technology that we get to use on a day-to-day basis with Nuvei has been exceptional. When we call, they answer, and the answers are not just what we’re looking for, but they provide support that we didn’t even know was available and we don’t get that from other processors.

— Mark Manuel, President, Koi Services

The impact: expanding payment orchestration globally

With Nuvei, Koi has access to the technology, expertise and support it needs to continue building customized payment solutions for its customers.

Responsive integration and B2B teams help Koi find solutions quickly and better understand customer processing requirements, while Nuvei’s APIs provide the flexibility needed to support Koi’s customized approach.

Global capabilities also give Koi a foundation for taking its services beyond the U.S. and supporting customers across borders.

The partnership helps Koi:

  • Build around diverse customer processing requirements
  • Access payment expertise when needed
  • Find solutions quickly
  • Support customized integrations through APIs
  • Expand its services into global markets
  • Combine payment technology with responsive human support

Ready to grow?

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Further insights

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