Growing donations and boosting acceptance rates for Faithbase
Boosting Global Philanthropy: Nuvei Powers Faithbase with a 4.7% Surge in Donation Acceptance Rates
About Faithbase
Faithbase, headquartered in Asheville, NorthCarolina, is dedicated to supporting the institution of Christianity. Its mission is to empower communities by providing immersive software that fosters personal growth and meaningful connections within the digital realm.
The Challenge
Faithbase needed a partner that would help them with authorization optimization and to craft a payments strategy that would allow them to scale their solution for world wide influence, with cross-border processing capabilities.
Nuvei was able to meet our lengthy technical requirements that come from being a global platform. Doing payments well is much more complex than it gets credit for – using a one-size-fits-all solution leaves significant opportunity on the table. Having an internal team that supports us has been a true differentiator that many firms promise but don’t often follow through on.Nuvei has been true to their word and we are seeing the results.
The solution
Partnering with Nuvei allowed Faithbase to leverage a robust tech-stack including tokenization, card account updater, and a range of Alternative Payment Methods (APMs) like GooglePay and Apple Pay. These solutions increased payment acceptance rates and reduced friction, facilitating seamless donations.
The results
Since adding new, popular mobile payment methods, Faithbase has witnessed significant payment revenue acceleration including a 9.4% uplift in donation volume. Faithbase has also seen 4.7% increase in acceptance rates without any impact on fraud or chargeback rates.
