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Meet Stanimira Trencheva

VP Delivery Operations, Sofia

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Eighteen years, countless milestones, and one constant: Stanimira’s drive to grow alongside Nuvei. From one of the first hires in Bulgaria to leading Delivery Operations today, her journey reflects curiosity, collaboration, and a passion for operational excellence.

Making an impact from day one

Stanimira joined the company as a risk analyst when the Sofia team was just starting out. The work was manual and detail-oriented, but it laid the foundation for her understanding of precision, collaboration, and creative problem solving.

"A friend told me about the role. The company was just starting in Bulgaria - innovative and forward-thinking - and it felt like the right place for me to grow."

She quickly progressed through risk, compliance, underwriting, and operations, always looking for ways to streamline workflows and help teams perform at their best. Early in her career, she helped onboard hundreds of small and medium merchants, creating processes that got accounts live quickly.

"Our goal was simple: get merchants live fast. And we made it happen."

Operational excellence in practice

For Stanimira, operational excellence is more than a goal - it’s a mindset built on collaboration, alignment, and clear communication. As VP of Delivery Operations, she leads teams that keep Nuvei running smoothly. Trust, transparency, and support are at the heart of her leadership.

"Being clear about priorities and expectations helps people take ownership and deliver their best work. Leadership isn’t just about celebrating wins - it’s about helping people navigate challenges, learn from mistakes, and feel empowered."

Lessons learned along the way

"Early in my career, I was quick to react - I wanted to solve problems immediately. Managing people requires understanding different personalities and adapting your approach. Over time, I’ve learned to balance urgency with patience, which has helped me both at work and in life."

Her advice for those starting in operations: stay curious, take initiative, and be ready to make an impact.

Her advice to those starting in operations is simple: stay curious, take initiative, and be ready to make an impact.

"Don’t be afraid to ask questions, suggest improvements, and step up to solve problems - your contributions matter from day one."

Connecting a global team

Leading operations across multiple regions comes with challenges - from time zones to cross-team coordination. Stanimira prioritizes communication and flexibility to ensure distance is never a barrier.

"Even when teams are spread across the globe, everyone shares the same sense of purpose. That connection makes our work meaningful and motivates us every day."

Outside of work, Stanimira values time with family and friends. "Spending time with loved ones reminds me why balance matters and keeps me energized to show up at my best for the week ahead."

The Nuvei mindset

Stanimira’s career reflects Nuvei’s values of curiosity, collaboration, and operational excellence. From early roles in risk and compliance to leading a global operations function, she has built scalable processes and strong, motivated teams.

"Nuvei has given me the space to grow, take on new challenges, and make an impact at every stage of my career. That’s what makes working here so rewarding."

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