Air Transat boosts global payment performance with Nuvei

Air Transat operates across multiple international destinations, each with different currencies, risk profiles, and customer expectations. As payment complexity increased - particularly in the travel sector - the airline needed a partner able to support new markets, adapt to local payment methods, and maintain consistently strong performance.

Nuvei now powers Air Transat’s payments with high approval rates, enhanced fraud protection, and the ability to scale seamlessly into new regions. The partnership began with the airline in 2022 and has since expanded to include Air Transat’s tour operator business, creating a unified, optimized payments framework across their ecosystem.

The Challenge

• The travel industry faces increasing payment complexity due to global expansion, new destinations, and varied market requirements.
• Higher fraud risk required stronger protection and redundancy without compromising customer experience.
• Air Transat needed reliable, adaptable processing capable of supporting new currencies and local payment preferences.
• Consistency and transparency across all payment methods were essential to empower customers throughout the booking journey.
• Air Transat sought a partner with global capabilities, technical resilience, and the expertise to streamline payments end-to-end.

The Solution

Nuvei delivers a flexible and globally scalable payments foundation for Air Transat, combining high-performance processing with consistently strong approval rates and optimized transaction flows across every market and channel. The platform enhances fraud protection through robust, adaptive tools that reduce risk without creating friction at checkout, while its global adaptability supports new destinations, currencies, and market-specific payment preferences with no operational disruption.

Nuvei also ensures seamless experiences across all payment methods—from cards to regional alternatives - so customers can always pay the way they prefer. Since partnering in 2022 and expanding support to Air Transat’s tour operator business, Nuvei and Air Transat continue to optimize, scale, and grow together.

"Through seamless transaction, Air Transat’s clients can focus on their travel plans and we focus on the rest – Merci, Nuvei.’"

Alexandre Isoz-Vaillancourt, Director of Treasury at Air Transat

The Impact

Air Transat now sees higher, more consistent approval rates with strong, layered fraud protection across every channel. Customers get a seamless payment experience, while the airline gains the ability to enter new markets quickly and operate under one unified payments strategy across both its airline and tour operator divisions. The partnership strengthens Air Transat’s global commercial performance and supports its long-term operational goals.