Code of Ethics

SCHEDULE A: CODE OF ETHICS

Nuvei strives to act with high ethical standards. As a sales professional representing Nuvei and its banking partners, your business conduct reflects not only upon you and Nuvei, but also on Nuvei’s banking partners and Card Association members, for whom goodwill and honesty are equally as important. The purpose of this Code of Ethics is to provide a statement of policies and responsibilities regarding to the ethical and legal conduct of your business. You are required to read this Code of Ethics carefully and comply with both its spirit and letter in all your business dealings relating to Nuvei.‍

1. GENERAL GUIDELINES

a. If you are not a registered ISO/ISA with Visa and Mastercard, you are required to present yourself as an agent of Nuvei and its banking partners. It is expressly forbidden to use any other business name in the solicitation of a merchant’s bankcard processing business.

b. You are required to maintain the highest standards of professionalism and to comply with Nuvei’s, its banking partners and the Association’s policies at all times.

c. You are required to use only the advertising and marketing materials that are approved by Nuvei.

d. You are required to act with honesty and integrity at all times and never to make misrepresentations or any statements intended to mislead or misinform.

e. You are required to provide sound professional advice in all sales presentations and sales calls and to remain knowledgeable and updated in respect of industry services.

f. You are required to inform prospective merchants that their bankcard processing agreement will be between the merchant and the processing bank, which bank must be clearly identified.

g. You are required to conduct due diligence and complete all site inspections truthfully. You must accurately report the nature of any business in which a prospective merchant is engaged. You must promptly report to Nuvei any change in and to a merchant’s business which might expose Nuvei and its banking partners to financial risk or if said business would be out of compliance with stated policies.

h. You are required to quote all rates and charges in a manner that is consistent with Nuvei’s rate guidelines and will not quote rates for other card types/brands that you are not specifically registered to market.

i. You are required to assure that all checks and/or payments are properly made out to Nuvei or its banking partners, as the case maybe, and not to you personally, unless otherwise agreed to in writing by Nuvei.

j. You are required to conduct all sales presentations in a positive manner, relying upon your ability and the value of Nuvei and its banking partners to obtain customers. You must never inaccurately disparage a competitor.

k. You are required to maintain the confidentiality of information provided to you by any prospective merchant or company and may not reveal any such information without the proper consent except to Nuvei and its banking partners and their agents.

l. You are required to send all original merchant agreements to Nuvei and to store all related working documents in a secure place.

m. You are required to use best possible efforts to ensure that all information contained in documents presented to Nuvei and/ or its banking partners are complete and accurate. Any withholding or modification of information is STRICTLY FORBIDDEN.

2. UNDERSTANDING

a. You agree that you have no authority to bind Nuvei or its banking partners contractually in any way.

b. You agree that you will present yourself in a professional manner in all dealings with merchants and prospective merchants.

c. You agree that you will direct all correspondence through Nuvei and that you will not directly contact Nuvei’s banking partners, Visa or Mastercard.

3. TERMINATION OF RELATIONSHIP

a. If for any reason our relationship is terminated, you are required to immediately return all sales and promotional materials to Nuvei.

b. If for any reason our relationship is terminated, you must immediately cease and desist from using either Nuvei’s banking partners’ names or Nuvei’s name in solicitation of any kind.

c. Failure to abide by this Code of Ethics may result in the termination of your Partner Agreement with Nuvei, without further obligation or liability on the part of Nuvei.

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